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Frequently Asked Questions

Do you offer a no-obligation consultation?

Yes, If you call us during regular business hours one of our representatives will be available to discuss your event and answer any questions you may have regarding our business practices, entertainers and pricing. If you desire, we will be glad to set an appointment for you to come into our office, or another convenient location, for a no-obligation consultation with our entertainment staff.

Can we meet with the actual DJ for our event, before booking?

Of course.  After you have selected a DJ that you would like to interview, a convenient time can be scheduled for you to meet in person.  If it is more convenient for you to interview the DJ over the phone, we can accommodate you as well. We certainly want you to be comfortable with the entertainer you are considering for your event, before signing any contract for services.

Do you provide a Written Contract for services?

Absolutely!  DJ Connection will always provide a Contract for services.  Once the details of the event have been finalized, a Contract will be drawn up and signed by both parties. Our Contract will clearly state times, dates, location, pricing, any additional equipment required, contact information, and any guarantees and Terms of Agreement. The Contract will be written in plain language to avoid any misunderstandings.  You then have the option to sign the contract in person, receive it via email, or if you prefer we can send it by snail mail.  Once the signed contract and deposit have been received by DJ Connection, your date is confirmed.

Do you require a Deposit for services?

Yes. We require a 25% deposit at the time of booking for all events.  Your deposit will be applied to the contract price.  You will always be given a receipt for your deposit.

When is the Balance Due for our event?

Final balances are due anytime up to and including the day of the event.  However, most of our clients prefer to pay their balances when they come in for their final meeting (to discuss any specifics about the event), which is usually 7 - 10 days prior the event date.  This alleviates any worry about payment the day of, so you can feel free to party on.  Our Repeat Corporate Clients may make special arrangements with DJ Connection for net 30 days.

What forms of Payment do you accept?

DJ Connection gladly accepts cash, checks, money orders and credit cards. (A 3% fee applies to credit card transactions)

How much do your DJ services cost?

Unfortunately, there is not one blanket price for all events.  Several factors, such as the date of your event, time of day, location of the venue and number of hours needed, are most important in determining the cost of services for a particular event.  For instance, a barbeque on a Wednesday afternoon will certainly be priced differently than Wedding Reception on New Years Eve.  Travel charges can apply to venues outside a 50 mile radius of Jacksonville.

Do you charge for set up time?

In most cases, we do not charge for set up or tear down of the equipment.  If your event is booked for 4 hours, you will receive 4 hours of performance time.  Set up and tear down is not part of the 4 hour booking.  However, there are certain circumstances that may require a set up charge.  For instance, the event is upstairs and the venue does not have an elevator, and additional staff may be required.  This does not happen often and will certainly be discussed with you prior to booking your event.

How do you staff your DJ’s?

The success of any Celebration depends on finding the most appropriate DJ for your event. The success of our company depends on providing our clients with the best quality DJ’s and Entertainers available.  Here at DJ Connection we don’t hire “wanna be” DJ’s off the street.  We only employ DJ’s that are experienced and posses unique talent, skills, and have a history of outstanding performances.  Some of the DJ’s on our staff have been with us for 15 years or more.

Do you take Breaks?  If so, how long are they?

Unlike bands, our DJ’s do not normally take breaks.  However, If the DJ should need to step away from his or her DJ console, it’s usually only for a few minutes. Appropriate selections would be programmed so that there will not be any interruption in the flow of the music.

Do you display your company banner at events?

Absolutely NOT. Your event is not the time or place for us to advertise, we are there to work your event. We will not hang up any unsightly banners or signs to promote our business. If one of your guests should ask our DJ for a business card, one will be discretely provided.    

Is your company licensed and insured?

Yes.  DJ Connection is properly licenced and insured in the state of Florida.  A certificate of insurance can be provided to the venue, if required.

Can you provide References?

Absolutely!!  Having been in business for over 25 years, we are very proud of our reputation.  We will be glad to provide references for any of our entertainment staff.

If your question has not been answered here, please feel free to ask.  We want you to be informed and we will be happy to address any concerns you may have.

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Servicing:  Jacksonville - Jacksonville Beach - Ponte Vedra - St. Augustine - Palm Coast - Fernandina - Amelia Island -  Orange Park - Middleburg - MacClenny - Brunswick - St. Marys - Jekyll Island

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